Privacy & Policy

Privacy Policy | J.M Fragrances

At J.M Fragrances, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information across all our services and products.

1. Information We Collect

To process your orders and provide a seamless shopping experience, we collect the following information:

  • Personal Details: Name, shipping address, and contact number (collected during the checkout process).

  • Order History: Details of the fragrances you have purchased from us.

  • Communication Data: Any information shared via WhatsApp, Email, or Social Media for customer support.

2. Payment Method: Cash on Delivery (COD)

Please note that J.M Fragrances operates exclusively on a Cash on Delivery (COD) basis. * We do not collect or store credit card, debit card, or bank account details on our website.

  • Payments are only collected in cash by the courier representative at the time of delivery.

3. How We Use Your Information

Your data is used solely for the following purposes:

  • Order Fulfillment: To ship your favorite scents to your doorstep.

  • Customer Support: To assist you with queries, returns, or exchanges.

  • Service Updates: To send order tracking details and notifications via SMS or WhatsApp.

  • Promotions: To inform you about new arrivals or exclusive deals (only with your consent).

4. Information Sharing

We respect your privacy. J.M Fragrances does not sell or rent your personal data to third parties. We only share necessary information with:

  • Courier Partners: To ensure the accurate and timely delivery of your parcels.

  • Legal Requirements: If required by law to comply with any legal process.

5. Data Security

We take all reasonable steps to protect your personal information from unauthorized access. Our website uses encryption to ensure that your contact details remain secure during the ordering process.

6. Cookies

Our website may use cookies to improve your browsing experience, such as remembering items in your cart. You can manage your cookie preferences through your browser settings.

7. Your Rights

You have the right to request access to the personal data we hold about you or ask for it to be corrected or deleted from our records.

8. Contact Us

For any questions regarding this policy or your data, please reach out to us:

  • WhatsApp: [ +92 327 0622990 ]

  • Email: [ j.m.fragrance.990@gmail.com ]

  • Location: [ Vehari, Pakistan ]